"Toby worked with the Business Growth team at Options over several months in 2022, to help us design a new consultancy offer. He took the team through a thoughtful process of refining the task in hand, and designed a methodology for completing the assignment that appreciated people’s competing priorities, the complexity of the organisation, and perspectives of different stakeholders. Toby broke down the assignment into appropriate steps and stages, ensuring we were consulted and kept updated throughout. His written outputs and presentations have been on time, clear and finished to a high standard – synthesising a large amount of complex information into actionable insights. The final outputs provide a really clear way forward for Options, comprehensively summarising the next steps and key decisions ahead of us. His sector knowledge has also helped realistically contextualise our plans. Toby is easy going and flexible, and he made what could have been a complicated process very straightforward."